FAQ
Enlightened Minds Psychology Assessments
Payment and Rebates
-
Unfortunately, the majority of assessments offered at Enlightened Minds Psychology Assessments cannot be claimed via Medicare. However, there are Medicare rebates available for Autism Spectrum Disorder assessments when referred by a Paediatrician. Assessments may also be covered by your private health insurance or your child’s NDIS plan. Please speak with your providers to determine what can be covered.
-
Yes, depending on your health provider and cover our assessments can be claimed using your private health insurance.
Please speak with your private health insurance directly to confirm whether the assessment can be covered. -
Yes, depending on your child’s NDIS goals and approval from your case manager our assessments can be claimed using your child’s NDIS. Please speak with your NDIS case manager to confirm whether the assessment can be covered.
-
Payment can be made by bank transfer or PayID.
-
Full payment is due prior to your feedback appointment. Payment can be made in instalments or all at once.
Please speak with us to determine what is best for your family.
Cancellation
-
We require 24 hours notice to cancel an appointment. If 24 hours notice is not provided a cancellation fee of $230 will be charged.
However, we understand that unexpected illnesses pop up and we will endeavour to support you if this occurs.
Consent
-
Enlightened Minds Psychology Assessments aims to uphold the best interests of the child. We understand that parents may be separated, which can lead to differing opinions on medical treatment. Legally, we can proceed with an assessment with the consent of one parent, as long as it is in the best interests of the child. Please refer to our Privacy Policy and Terms of Service for more information.
-
Enlightened Minds Psychology Assessments requires any Court Orders to be disclosed prior to beginning services.